Reviews of Carmaster Garage in Harrogate
This is a top quality garage. First class work, fairly priced and excellent customer service. I would never go anywhere else.
Where do I even start.
After paying for diagnostics and service work, the most basic check imaginable — the battery — wasn’t properly checked, which ultimately resulted in me breaking down. Apparently that’s optional now.
When challenged, I was given vague responses, zero accountability, and then told they suddenly “don’t feel confident” continuing diagnostics or repairs. An interesting position to take after something has clearly gone wrong. Instead of standing behind their work, they chose to retreat behind “policy”.
Even more impressive is the refusal to carry out proper checks now — which strongly suggests they already know something hasn’t been done correctly and don’t want it documented.
If you’re looking for a garage that misses basics, avoids responsibility, and then politely tells you it’s no longer their problem, this is the place for you.
I won’t be returning, and I certainly won’t be recommending them.
After paying for diagnostics and service work, the most basic check imaginable — the battery — wasn’t properly checked, which ultimately resulted in me breaking down. Apparently that’s optional now.
When challenged, I was given vague responses, zero accountability, and then told they suddenly “don’t feel confident” continuing diagnostics or repairs. An interesting position to take after something has clearly gone wrong. Instead of standing behind their work, they chose to retreat behind “policy”.
Even more impressive is the refusal to carry out proper checks now — which strongly suggests they already know something hasn’t been done correctly and don’t want it documented.
If you’re looking for a garage that misses basics, avoids responsibility, and then politely tells you it’s no longer their problem, this is the place for you.
I won’t be returning, and I certainly won’t be recommending them.
Andy really helped us out at short notice. Sorted a tyre repair and got us back on the road. Great service, very professional, would thoroughly recommend.
Always get excellent service from Carmaster. Quick to book in, fantastic polite staff (especially Kim) and reasonable prices.
Very well done excellent service and staff
Been with them for over 15yrs. We have both our cars serviced and maintained here. Great staff and value for money.
Great service ! I booked an 8am appointment and I was able to drop my car off at 7.30 and then received a call just after 9 to confirm the MOT was complete. Amazing. Lovely lady in reception making sure your needs are met .
Extremely professional from start to finish. First port of call reception.....a most delightful and helpful young lady through to the mechanic. I was kept updated throughout by Simon who was working on my car. It was just so reassuring as a lady driver not to hear sharp intakes of breath, nods of heads and tuts.....thank you all at carmaster for your help. Merry xmas
I always go to Carmaster when I have any issues with my car. I recently booked my MOT with them and found the whole process to be seamless from booking in, communication throughout the day to collection I felt I was kept informed throughout. Thank you Simon and team!
Our Location
Find Us
Units 1-4, Kindon Court
Camwal Road
Harrogate
North Yorkshire
HG1 4PT
01423 881213
Opening Times
| Monday | 08:00 - 18:00 |
|---|---|
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | Closed |
| Sunday | Closed |
© Carmaster Garage - 2026
